Indigo Prime - Data Management, Backup and Recovery

Help, Support, Tutorials and FAQs

This section of the site is dedicated to software and systems tutorials, help files and FAQs. We have received so many requests over the years for detailed online Help files that we thought that after we upgraded our servers we ought to provide them.

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If you can't find what you're looking for why not log into HALO, our new contact and support service? You can login using the login button to the right. If you don't have an account you can register for free in seconds!

Alternatively, if you don't have time to login and use the full HALO service, you can still ask us a question using the form below. You'll still get access to HALO, but it will be a cut-down version for security reasons, and you will not have a record of all your support requests.

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Frequently Asked Questions

General FAQ

Software FAQ

Software & System Tutorials

What You MUST know about Indigo Backup & Indigo Grid
The essentials of the Indigo Software! New Users should Read Me!

How to Unlock or Renew Your License in Indigo Backup v.4
If Indigo Backup is giving you reminders about license expiry then read this

How to Unlock or Renew Your License in Indigo Trinity Backup v.5
If Indigo Trinity Backup is giving you reminders about license expiry then read this

Essentials for Mobile Clients, Laptops, Bluetooth & Wireless Networks
How to set up and use Indigo Backup's mobile and wireless options

Example Indigo Backup system setups
How to choose the right Indigo Backup system setup for you.

Setting Up Full Corporate Indigo Backup Systems
How to use Indigo Backup as a complex corporate backup and recovery system

Setting Up Small/Medium Business Indigo Backup Systems
How to use Indigo Backup in a small to medium business environment.

Setting Up Standalone and Home Indigo Backup Systems
How to use Indigo Backup in it's simplest form. Easy, simple, but not really recommended for most business environments.

Setting Up Indigo Backup on a Business Network
Learn the recommended way of setting up your business Indigo Backup system.

How to Use Customised Rollout in Indigo Backup
The recommended way of rolling out a customised installation of Indigo Backup

Online Help Files

This section is under development and we are still in the process of transferring all our literature to a web format. We should hopefully soon have the full help pages online but in the meantime you can get hold of the help files when you download the software.

IMPORTANT: These files are large and they may therefore take some time to open.

Indigo Trinity Backup Online Help File

Indigo Grid v.1 Online Help File